[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"job-494068":3,"similar-jobs-494068":38},{"id":4,"title":5,"slug":6,"description":7,"company":8,"addresses":13,"workfields":15,"education":19,"employment":22,"salary":25,"answer_form_iframe_url":26,"share_links":27,"open_graph_tags":32,"meta_tags":36},494068,"Product Experience Manager | Brno","product-experience-manager-brno","\u003Cp>\u003Cspan style=\"color:rgb(18,19,23);\">\u003Cstrong>Protecting one billion people from cyber threats?\u003C/strong> If you find this proposition more exciting than scary, come on board and grow with us.\u003C/span>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(18,19,23);\">Whalebone is a global company working on user-centric cybersecurity products for telcos, ISPs, enterprises, public institutions, and governments that provide millions of everyday internet users unyielding protection from malware, phishing schemes, ransomware, and other malicious digital attacks without the need for them to download anything. Whalebone is headquartered in Brno, Czech Republic.\u003C/span>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(18,19,23);\">At this point, Whalebone has 400+ customers in telecommunications and corporate sectors (A1, O2 Telefonica, Tele2, Panasonic, Bauhaus, and many others) around the globe. With over 100 team members of multiple nationalities, Whalebone ranked 22nd in Deloitte’s list of fastest-growing companies in Central Europe.\u003C/span>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(18,19,23);\">The Product Experience Management team is being newly established and will be critical in driving further customer adoption of Whalebone products. As a Product Experience Manager, you will build close relationships with our customers and help them maximize product potential and business impact. Internally, your key partners will be the Customer Success Management team, Technical Consulting, and Product Management teams. You’ll play a vital role in ensuring successful deployments, driving feature adoption, and continuously enhancing the customer journey.\u003C/span>\u003C/p>\u003Cp>\u003Cbr>\u003Cspan style=\"color:rgb(18,19,23);\">Apply now and help us protect the online world around us!\u003C/span>\u003Cbr> \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(43,184,188);\">Responsibilities\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Drive feature adoption and customer penetration across Whalebone's product suite, ensuring customers realize the full potential of our solutions.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Facilitate on-site workshops and online Quarterly Product Reviews to boost customer engagement and satisfaction.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Map and improve the End-to-End Customer Journey to create a seamless product experience.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Support deployments and capacity planning to ensure smooth and efficient rollouts.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Assist with customizations and Proof of Concepts to tailor solutions to customer needs.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Use data insights to track adoption, improve user experience, and identify growth opportunities.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Own individual telco product roadmaps, ensuring alignment with business objectives and customer requirements.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Collaborate closely with the Technical Consulting team, assisting with daily Q&A and product-related inquiries.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Work alongside the Customer Success team to align product experience initiatives with business goals.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Provide valuable product feedback to the Product Management team, ensuring customer needs are reflected in the roadmap.\u003C/span>\u003C/li>\u003C/ul>\u003Cp> \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(43,184,188);\">Requirements\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Proven experience in customer experience, technical consulting, or product management within a B2B software environment.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Strong ability to drive feature adoption and customer engagement.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Excellent communication and presentation skills in English, with the ability to translate technical topics into business value.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Effective collaboration skills to work with cross-functional teams and business stakeholders.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Experience with capacity planning, customer onboarding, and product enablement.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Business acumen and the ability to prioritize across multiple goals.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Frequent international travel to customer sites is an essential part of this role.\u003C/span>\u003C/li>\u003C/ul>\u003Cp> \u003C/p>\u003Cp>\u003Cbr>\u003Cspan style=\"color:rgb(43,184,188);\">Nice to Have\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Experience working with telcos, ISPs, or large enterprises.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Background in cybersecurity or networking technologies.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Familiarity with data-driven decision-making and analytics tools.\u003C/span>\u003C/li>\u003C/ul>\u003Cp> \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(43,184,188);\">Why to work with us?\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">\u003Cstrong>Meaningful job\u003C/strong> - protecting everyday people against malware and hackers all around the globe.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">\u003Cstrong>Rewarding financial package\u003C/strong>, including the possibility to choose \u003Cstrong>ESOP\u003C/strong> as a benefit and a motivating flexible part of the remuneration reflecting long term results.\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">\u003Cstrong>Flexible\u003C/strong> working hours and possibility of \u003Cstrong>HO\u003C/strong>\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">\u003Cstrong>Equipment of choice \u003C/strong>- use the budget and chose what is best for you\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">\u003Cstrong>Terrace\u003C/strong> - beautiful view and available for private parties\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Regular events & teambuildings - grill, enjoy pub quiz or have a breakfast with us\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">You will be supported to learn, grow and gain new experiences with us!\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Your opinion will matter to us - discuss your ideas and feedback directly with the CEO or CTO if you feel like they should hear them.\u003C/span>\u003C/li>\u003C/ul>\u003Cp>  \u003C/p>\u003Cp>\u003C/p>\u003Cp>\u003Cspan style=\"color:rgb(43,184,188);\">Role Details:\u003C/span>\u003C/p>\u003Cul>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Team: Product\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Work setup: Hybrid\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Location: Brno, Czechia\u003C/span>\u003C/li>\u003Cli>\u003Cspan style=\"color:rgb(0,0,0);\">Job type: Full-time\u003C/span>\u003C/li>\u003C/ul>\u003Cp>\u003C/p>",{"id":9,"name":10,"logo":11,"about":12},9615,"Whalebone, s.r.o.","https://app.recruitis.io/file/logo-W-RGB-DaSWctWypC","Whalebone develops user-centric cybersecurity products for telcos, ISPs, enterprises, government and public institutions. It provides millions of internet users with seamless digital life protection, keeping them safe from malware, phishing schemes, ransomware, and other malicious digital attacks – without the need to download anything. The company has repeatedly enabled Tier 1 telcos to effectively protect their customers while significantly raising their revenue. Deloitte ranked Whalebone in its Deloitte Technology Fast 50 Central Europe 2024 report, and the Financial Times’ Sifted Leaderboard 2024 of the fastest-growing companies in Central Europe listed Whalebone at number 20. Whalebone’s mission is to bring cybersecurity to 1 billion people by providing no-installation security products to a diverse range of partners.",[14],"Nové sady/25, CZ",[16],{"id":17,"name":18},"1005","Produktový manažer v IT",{"id":20,"name":21},-1,"Vzdělání není podstatné",{"id":23,"name":24},0,"Práce na plný úvazek",null,"https://app.recruitis.io/answer/form/aha7idwNpl1Cagukd3E6bfRu64Xkquis/cs?portal=1&csid=1013",{"facebook":28,"twitter":29,"linkedin":30,"email":31},"https://www.facebook.com/sharer/sharer.php?u={URL}","https://twitter.com/intent/tweet?url={URL}","https://www.linkedin.com/sharing/share-offsite/?url={URL}","mailto:?subject=Podívej se na pozici Product Experience Manager | Brno - vypadá zajímavě!&body=Narazil(a) jsem na inzerát pro Product Experience Manager | Brno a napadlo mě, že by tě to mohlo zajímat. Tady je odkaz: {URL}",{"twitter:card":33,"og:type":34,"og:title":5,"og:description":35,"og:image":11},"summary","website","Protecting one billion people from cyber threats? If you find this proposition more exciting than scary, come on board and grow with us.Whalebone is a global company working on user-centric cybersecurity…",{"canonical":37},"https://prace-brno.cz/inzerat/494068-product-experience-manager-brno",[39,59,76,88,101],{"id":40,"title":41,"answer_count":23,"company":42,"slug":46,"address":47,"employment":48,"workfields":49,"salary_formatted":25},494113,"Asistent*ka zákaznického servisu - DECATHLON",{"id":43,"name":44,"logo":45},7306,"Decathlon Olomouc","https://app.recruitis.io/images/no_avatar_company.png","asistent-ka-zakaznickeho-servisu-decathlon","Kafkova 462/3, Olomouc, CZ",{"id":23,"name":24},[50,53,56],{"id":51,"name":52},"1","Administrativa",{"id":54,"name":55},"25","Obchod a Prodej",{"id":57,"name":58},"42","Zákaznický servis",{"id":60,"title":61,"answer_count":62,"company":63,"slug":66,"address":67,"employment":68,"workfields":69,"salary_formatted":75},494045,"Specialista/Specialistka prodeje a zákaznické péče – T-Mobile Flora",2,{"id":64,"name":65,"logo":45},5471,"T-Mobile Czech Republic a.s.","specialista-specialistka-prodeje-a-zakaznicke-pece-t-mobile-flora","Vinohradská/149, Praha, CZ",{"id":23,"name":24},[70,71,74],{"id":54,"name":55},{"id":72,"name":73},"33","Telekomunikace",{"id":57,"name":58},"44 200 - 74 200 CZK",{"id":77,"title":78,"answer_count":23,"company":79,"slug":83,"address":84,"employment":85,"workfields":86,"salary_formatted":25},494050,"Specialista zákaznické podpory",{"id":80,"name":81,"logo":82},1903,"Auto Kelly Přerov","https://app.recruitis.io/image/loga-qbrMujHXgz?focus=center&imprint=fd9c7194ef4890b887daead0bc967e83","specialista-zakaznicke-podpory","Polní 3258/17, CZ",{"id":23,"name":24},[87],{"id":51,"name":52},{"id":89,"title":90,"answer_count":62,"company":91,"slug":94,"address":95,"employment":96,"workfields":97,"salary_formatted":25},494051,"Technical Service Support L3 (Hi-Tech Medical Devices)",{"id":92,"name":93,"logo":45},9585,"R&D v Praze","technical-service-support-l3-hi-tech-medical-devices","Evropská 423/178, Praha 6, CZ",{"id":23,"name":24},[98],{"id":99,"name":100},"32","Technika a Elektrotechnika",{"id":102,"title":103,"answer_count":23,"company":104,"slug":107,"address":108,"employment":109,"workfields":112,"salary_formatted":114},494055,"Promotér/ka Oral B & Braun",{"id":105,"name":106,"logo":45},9520,"Sales House s.r.o.","promoter-ka-oral-b-braun","Karlovy Vary, CZ",{"id":110,"name":111},6,"Brigáda",[113],{"id":54,"name":55},"200 CZK za hodinu"]