In this role as Senior UX Researcher you will play a pivotal role in shaping our research strategy, mentoring others, and fostering a culture of continuous learning and growth within the organization. As a B2C focused Senior UX Researcher, you will work with our end users.
What will you do in our position ❓
- Run complex research projects & present research findings, insights, and recommendations to senior leadership and key stakeholders in a clear, compelling, and persuasive manner;
- Serve as a strategic subject matter expert on UX research methodologies, adopting AI tools and trends, sharing knowledge and insights with the broader team;
- Support teams in building continuous product discovery habits, using opportunity solution trees and delivering value to the user quickly;
- Mentor and provide guidance to anyone conducting research, fostering their growth and development through coaching, feedback, and knowledge sharing;
- Improve internal processes and empower product teams to do product discovery as independently as possible;
- Collaborate closely in cross-functional teams including designers, product managers, engineers, and marketing professionals to link user insights with business goals.
What makes you the perfect candidate 🔦
First of all, you are always willing to learn and grow with us. If this describes you and you also tick some boxes of the following, you are the right person for the job!
- You have at least 5 years of experience as a UX Researcher;
- You demonstrate mastery in mixed methods: from conducting user interviews to independent design of quantitative experiments (e.g., A/B testing);
- You are comfortable using AI tools to process data and generate insights faster;
- You have strong business acumen: you understand e-commerce metrics, market trends, and can interpret data from Business Intelligence;
- You are curious and always ready to try new methods and evangelize them within the company;
- You are interested in teaching and mentoring to support research democratization across the organization;
- You have strategic skills (planning, insights presentation, stakeholder management, and conflict resolution);
- You speak English at a C1 level or higher;
- You have great presentation skills and can influence diverse audiences;
- You have advanced design thinking & facilitation skills.
As a person you embody the following soft skills:
- easygoing team player,
- supportive, human-centered mindset,
- structured and critical thinker.
What can you look forward to 👀
- Work closely with experienced designers and product development enthusiasts who will support you throughout the process;
- Contribute to product development in 9 countries with 20 million unique visitors as part of our international One Platform;
- Have the space to realize your ideas and innovations;
- Meet your future boss and team during the selection process;
- Choose a laptop that suits your preferences, whether you prefer Mac or Windows;
- Cafeteria, additional holidays, mental health support and many other benefits (click for more details);
- Working in a hybrid model: there is a mandatory office presence 3 days a week
- On the informal culture and mindset of all of us;
- Receive a wide range of benefits, including Cafeteria, 30 days of vacation, top-notch equipment, contributions for English lessons or therapy, and more! Participate in various work-related and social events;
- Great office in the center of Prague;
- Full-time and long-term job with an employee contract;
How we work in product teams 🚀
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About us:
We are Heureka Group, the largest e-commerce platform operating in nine markets in Central and Eastern Europe. For several years, we have been creating a product that makes shopping easier for everyone in the Czech Republic and Slovakia. More than 20 million users come to us for advice every month and we are one of the top price comparison sites in all countries where we operate.
