What is a purpose of this job?
Proactive collection of debt from customers in accordance with agreed payment terms, using appropriate chasing techniques. Reconciliation and maintenance of customer’s accounts.
Principal accountabilities:
- Ensure 3rd party debtors are proactively chased and pay within agreed payment terms to maintain overdue debt and DSO (Days Sales Outstanding) within agreed target levels
- Monitor payment performance of customers and escalate immediately where appropriate
- All CRM (Customer Relationship management) activities reviewed and followed daily
- Maintain accurate and up to date all chase records and interaction with customers in CRM
- Daily review of credit hold list and follow up with customers – (list of sales orders held due to overdue)
- Highlight all customer’s disputes and record in SAP immediately to ensure quick turnaround
- Daily review and follow up on all disputes on assigned customer’s accounts
- Daily review and follow up with customers on unallocated payments
- Issue copy invoices/credit notes and account statements as required
- Liaise with Credit Risk team to ensure accurate data is maintained and all risks to collections are identified
What are our requirements for this role?
- Working Experience: experience in Business to Business accounts receivable role (credit control, cash collections) or Experience working in shared service center would be highly preferable.
- PC: Advanced level of Microsoft Office (excel), SAP knowledge preferable
- Language: communicative English AND communicative DUTCH
- Other Skills: SAP knowledge is an advantage (AR & GL modules, FSCM module).
- Excellent and effective verbal and written communication skills
- Assertive and diplomatic approach
What are our benefits?
- Annual financial bonus and salary increase
- Flexible working hours, shortened to 37.5 hours per week
- 5 weeks of vacation and 3 flexible days
- Option to work from home (up to 3 days per week)
- Meal contribution
- Multisport card or Flexi Pass vouchers
- Pension fund contribution up to CZK 2,000/month
- Extensive training opportunities, including language courses, free access to LinkedIn Learning, and the ACCA program
- Technical training and certifications
- Free psychological, financial, and legal counseling for employees and their families (Employee Assistance Program)
- Newly renovated offices with a stunning city view, large terrace on the 20th floor, and a relaxation zone
- Volunteer days and support for non-profit organizations
- A friendly company culture is not just a cliché – we regularly organize team-building events, social gatherings, movie quizzes, and more
- Additional perks such as special O2 tariffs, Makro card, and VIP accounts with Datart and Alza
Attractive benefits, great people — that’s why we’re among the top employers in South Moravia, as confirmed by the Employer of the Year awards.
Come be a part of it!
