Duties include:

  • Respond to inquiries and determine and take appropriate action as required. Serve as a resource regarding a defined set of policies and procedures.
  • Draft and/or generate routine communications; coordinate production (formatting, copying, etc.) and dissemination of documents, such as presentations, course handouts, grant proposals, conference and seminar materials, complex reports, brochures, and displays.
  • Plan and schedule calendar(s) based on consultation, resolve calendaring conflicts, and arrange travel in compliance with unit, university, and sponsor policies.
  • Process and monitor routine financial transactions, which may include researching and resolving discrepancies.
  • Maintain office supplies and equipment; obtain vendor quotations, as needed. Coordinate office moves.
  • Maintain approved content on websites.
  • May perform human resources transactional support, e.g. time cards, I9s, and/or faculty affairs support.
  • Perform duties associated with recruitment.
  • Maintain the integrity of staff personnel files.
  • Other duties.


  • Demonstrated ability to act with tact and maintain confidentiality.
  • Minimal knowledge of basic HR policies and procedures, preferred.
  • An outstanding customer service orientation.
  • Knowledge of Microsoft Office and 365.
  • Ability to learn new processes and procedures and apply them to various situations.
  • Flexible, open, positive and collaborative attitude.
  • Demonstrated excellence in organizational skill, time management, and creativity, performed in dynamic work environments.
  • High level of discretion and interpersonal skills to handle sensitive and confidential personnel matters and documentation.
  • Attention to detail is a must; strong analytical skills favored.
  • Ability to work under time pressure and adapt to changing requirements with a positive attitude.
  • Demonstrated self-motivation and the ability to work independently.


  • High school diploma and three years of administrative experience, or combination of education and relevant experience.


  • Proficient computer skills and demonstrated experience with office software and email applications.
  • Demonstrated success in following through and completing routine tasks.
  • Strong organizational skills and attention to detail.
  • Strong verbal and written communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to prioritize and multi-task.

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