IT Support with German and English (relocation to Prague) - Práce v ČR .cz

IT Support with German and English (relocation to Prague)

IT Support with German and English (relocation to Prague)

Úvod a popis pracovní náplně

  • What you'll be doing
  • · You will be a part of a motivated multicultural team supporting German and English speaking clients
  • · You will be the first point of contact regarding technical requests via phone, mail and other apps
  • · You will document all service requests and create a knowledge database
  • · You will monitor progress against customer SLAs to ensure customer service levels are achieved
  • · You will escalate issues to other departments if necessary

Požadujeme

  • Our requirements
  • · Fluent English and German
  • · At least 1 year of working experience in a similar position
  • · Knowledge of PC's hardware and software
  • · Proactive and customer orientated personality

Nabízíme

  • We offer you various benefits
  • · Great salary + 10% monthly bonuses
  • · Professional development and personal growth within the company
  • · Multicultural working environment
  • · 5 weeks of holiday, 3 sick days
  • · Mobile phone and notebook
  • · Meal vouchers
  • · Allowance for public transport
  • · Contribution for pension insurance
  • · Language courses
  • · Luxury offices at Pankrac metro station

Vytvořeno:

dne 13.01.2018 v 5:10

Místo práce:

Hlavní město Praha

Vzdělání:

neuvedeno

Možný nástup:

ihned

Pracovní poměr:

Práce na plný úvazek

Platové podmínky:

0

Zařazeno v oborech:

  • IS/IT: Správa systémů a HW
  • Zákaznický servis

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